Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Shipping is now £1 for over 90% of our products. Other items are charged according to product weight.
Your shopping cart includes a postage calculator which can be used before checkout. We endevour to ship all items promptly and securely.
Only UK orders can be checked out automatically online. Please email us for a shipping quote for the rest of the world.
- Privacy & Security
- Your personal details will not be shared with any 3rd parties. Your card details are not retained (we do not see these) and are securely handled via Paypal to ensure protection for both buyer and seller.
- Returns & Replacements
- If you are unhappy with any product please give us a call on 01202 555455 or email us at info@ydnaboardriders.com. All products have full manufacturers warranty.
- Ordering
- All orders will be processed within 1 to 3 working days of receipt.
- Payment Options
- Payments can be made online or via telephone (01202 555455). We accept credit and debit cards. At present online payments are handled securely via Paypal. We do not see your card details. Telephone payments will not involve Paypal.
- Viewing Orders
- Please login to your account or call 01202 555455.
- Updating Account Information
- Please login to your account and select appropriate account options.
